Interprofessional Team-Based Care

This course is offered through UpSkill NIMAA. Click here for more information on UpSkill NIMAA.

Course Information

This course is designed to enhance the knowledge, skills and attitudes of existing health professionals (particularly medical assistants) in the ways in which primary care is transforming to focus on interprofessional team-based care. The course begins by introducing participants to interprofessional education and the patient-centered medical home (PCMH) model. After exploring the make-up of an interprofessional team, the course explores in greater detail the role of each key member of the team. Toward the end of the course, the sessions focus on modeling and improving interprofessional communication and teamwork. The course concludes by examining a complex primary care patient case that helps participants see the elements covered in the course through the lens of patient care instead of in a topical manner.  

This course is designed to: 

  • Provide a deep appreciation and understanding of the concept of team-based care. 
  • Build the relevant knowledge, skills, and attitudes for working as a medical assistant on an interprofessional team. 
  • Offer resources to learn more about this topic. 

Target Audience

This activity is appropriate for medical assistants and other care team professionals.


There are no prerequisites for enrollment in this course.  However, this course is designed to benefit participants who are already engaged in health professional work, specifically primary care.  Thus, it is highly recommended that participants be health professionals currently working in a primary care setting. 

Learning Objectives

By the end of this course, participants will be able to: 

  • Define the concept of team-based care. 
  • Describe the roles of each member of the interprofessional team. 
  • Demonstrate understanding of how the roles function together to provide comprehensive primary care. 
  • Complete knowledge assessments on each element of the team-based care model. 
  • Discuss best practices, potential pitfalls, challenges, and barriers to working as a medical assistant as part of a primary care interprofessional team. 

Method of Instruction

This is a full distance delivery course. All content is delivered asynchronously via NIMAA's Learning Management System (LMS). The course is organized into 10 self-paced sessions. Each session is designed to take approximately one hour to complete with the course totaling 12 hours. Sessions build on one another, and thus are sequential. The work of each session involves the participant completing a brief knowledge assessment before reviewing the content. This is followed by exploring the content in videos, slides, documents, and other materials. Participants then demonstrate what they have learned in an activity as well as share reflections and questions about the content with fellow participants. Finally, participants complete a knowledge assessment to understand what they have learned in the session. 

Required Hardware/Software

This course does not have a textbook requirement. All required course content materials are included in the LMS within the lesson content for each session. Additional optional learning resources are listed in the lesson information for each session in the course syllabus. To be able to access and complete all the required course items, all participants are expected to have access to a personal computer meeting the specifications below. 

Minimum Hardware Requirements 

  • Personal computers should be five years old or newer, when possible 
  • 2.4 GHz or faster processor  
  • 4 GB or more of RAM 
  • 300 GB or larger hard drive  
  • 500MB or better video card capable of 1920x1080 resolution or higher  
  • Sound card with speakers, headphones and microphone  
  • Monitor/display video card capable of 800x600 dpi with 256 colors  

Highly Recommended

  • Printer 
  • CD-RW, DVD-RW or USB mass-storage device (recommended)  

Minimum Software Requirements

  • Operating Systems (one of the following): 
    • Windows 7 and newer   
    • Mac OS X 10.6 and newer  
    • Linux - Chrome OS  
  • Supported browsers: Edge, Safari, Chrome, and Firefox (current and first previous major releases of each browser)  
  • JavaScript enabled  
  • Minimum Internet Speed:  
    • Bandwidth of 512 Kbps (i.e. basic DSL) minimum   
    • Bandwidth of 1.5 Mbps minimum to support good video streaming  
  • Unrestricted access to YouTube and Vimeo 
Activity summary
Activity opens: 
Activity expires: 

The course duration is 10 weeks. Course enrollment takes place on an ongoing basis. Course enrollment takes place on an ongoing basis. Upon enrollment, participants are granted access to the course. Participants can complete the required work on their own schedule. Participants are granted one additional week to complete pending work.

  • Session 1 - What is Interprofessional Education and Why is It Important?
  • Session 2 - The Patient-Centered Medical Home (PCMH) Model and the Interprofessional Team
  • Session 3 - The Role of the Medical Assistant (MA)
  • Session 4 - The Role of the Nurse (RN)
  • Session 5 - The Role of the Provider in Supporting and Leading the Team
  • Session 6 - The Role of Other Clinical Disciplines
  • Session 7 - The Role of Non-Clinical Team Members
  • Session 8 - The Role of Leaders in Modeling Interprofessional Communication and Teamwork
  • Session 9 - Strategies to Improve Interprofessional Communication
  • Session 10 - The Interprofessional Collaborative Practice Team: Challenges and Best Practices

UpSkill NIMAA courses provide contact hours that can count toward CMA (AAMA) and CCMA (NHA) recertification requirements.


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Click here to email Lori Nichols if interested in purchasing seats in this course for your organization.