Professionalism and Effective Communication in Healthcare

About Upskilling Courses for Medical Assistants

Intended Audience

These courses are designed for medical assistants (MAs) who are already working in the field. All courses provide contact hours that can count toward CMA (AAMA), CCMA (NHA), and RMA (AMT) recertification requirements if learners successfully meet all course requirements. The course content is, however, relevant for other members of the care team. Supervisors have also completed our courses in order to better understand what concepts their MAs are learning and applying.

Program Structure

All courses are completely asynchronous, which means that learners can complete course modules at their own pace and on their own schedule. Learners can complete courses separately or in a recommended sequence.

Pricing

Courses are priced at $25/contact hour, a price competitive with other MA continuing education courses. The total price per course is determined by the total number of contact hours in the course.

About this Course

Course Objectives

By the end of this course, learners will be able to...

Describe the impact of professionalism on patient outcomes and healthcare organizations
Apply strategies to promote a professional working environment in a healthcare setting

Course Modules

This course contains 9 modules for a total of 9 contact hours. The module names are as follows:

An Introduction to Professionalism
Professionalism and Verbal and Nonverbal Communication
Professionalism and Written Communication
Professionalism and Time Management
Professionalism and Meeting Facilitation
Professionalism and Conflict Management
Professionalism and Negotiation
Professionalism and Legal and Ethical Issues
Professionalism and Growth

Module Activities and Assessments

Module activities include short videos, knowledge checks, reflection questions, and other interactive elements. Learners complete each module by achieving an 80% or higher on the post-module knowledge check and/or answering module reflection questions.

To get started, select the Register tab to register on an individual basis or on behalf of your team. If you experience any technical issues or have any questions, please submit a ticket to our support center. A member from our team will respond as soon as possible.

Additional Information

Attachment	Size
Course Syllabus	400.08 KB

Activity summary

Available credit:

9.00 ANCC
Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
9.00 Participation Hour(s)
You are able to download an unaccredited Participation Certificate for your records if you are not able to use any of the credit types provided for this activity or if this activity does not offer accredited CME/CE credits.

Activity opens:

04/01/2024

Activity expires:

03/31/2026

Cost:

$225.00

Weitzman Institute Disclosure Statement

It is the policy of the Weitzman Institute to ensure that Continuing Education (CE) activities are independent and free of commercial bias. To ensure educational content is objective, balanced, and guarantee content presented is in the best interest of its learners' and the public, the Weitzman Institute requires that everyone in a position to control educational content disclose all financial relationships with ineligible companies within the prior 24 months. An ineligible company is one whose primary business is producing, marketing, selling, re-selling or distributing healthcare products used by or on patients. Examples can be found at accme.org.

Faculty participating in a Weitzman Institute-sponsored activity must disclose to the planning committee and audience all financial or other relationship(s) with ineligible companies.

Medical director(s)

Mary Blankson, DNP, APRN, FNP-C, FAAN

has no relevant financial relationships to disclose at this time.

Planner(s)

Colleen Phillips, M.S., M.Ed.

has no relevant financial relationships to disclose at this time.

Accreditation Statement

In support of improving patient care, Moses/Weitzman Health System Inc. and its Weitzman Institute is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credential Center (ANCC) to provide continuing education for the healthcare team.

By completing this activity, you provide Moses/Weitzman Health System Inc. the permission to share completion data with the ACCME and the certifying board(s).

Joint Accreditation logo

Please note that continuing education credit requirements differ by state, jurisdiction, and licensing agency. It is your responsibility to confirm if your licensing/credentialing agency will accept the credits offered by this activity.

Available Credit

9.00 ANCC
Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
9.00 Participation Hour(s)
You are able to download an unaccredited Participation Certificate for your records if you are not able to use any of the credit types provided for this activity or if this activity does not offer accredited CME/CE credits.

Status

Price

Title

Locked

$225.00Included

Professionalism and Effective Communication in Healthcare