Introduction to Health Coaching

This course is offered through UpSkill NIMAA. Click here for more information on UpSkill NIMAA.

Course Information

This course is designed to build an understanding of the role of health coaching in advanced primary care practice, to identify typical ways in which health coaching is incorporated into the role of the Medical Assistant, and to offer resources to learn more about this topic. 

Target Audience

This activity is appropriate for medical assistants and other care team professionals.

Learning Objectives

By the end of this course, participants will be able to: 

  • Describe health coaching and its importance for medical assistants. 
  • Provide information about effective health coaching strategies. 
  • Discuss legal and ethical implications that impact medical assistants. 


There are no prerequisites for enrollment in this course. However, this course is designed to benefit participants who are already engaged in health professional work, specifically primary care. Thus, it is highly recommended that participants be health professionals currently working in a primary care setting. 

Method of Instruction

This is a full distance delivery course. All content is delivered asynchronously via NIMAA's Learning Management System (LMS). The course is organized into five self-paced sessions. Each session is designed to take approximately one hour to complete with the course totaling five hours. Sessions build on one another, and thus are sequential. The work of each session involves the participant completing a brief knowledge assessment before reviewing the content. This is followed by exploring the content in videos, slides, documents, and other materials. Participants then demonstrate what they have learned in an activity as well as share reflections and questions about the content with fellow participants. Finally, participants complete a knowledge assessment to understand what they have learned in the session. 

Required Hardware/Software

This course does not have a textbook requirement. All required course content materials are included in the LMS within the lesson content for each session. Additional optional learning resources are listed in the lesson information for each session in the course syllabus. To be able to access and complete all the required course items, all participants are expected to have access to a personal computer meeting the specifications below. 

Minimum Hardware Requirements 

  • Personal computers should be five years old or newer, when possible 
  • 2.4 GHz or faster processor  
  • 4 GB or more of RAM 
  • 300 GB or larger hard drive  
  • 500MB or better video card capable of 1920x1080 resolution or higher  
  • Sound card with speakers, headphones and microphone  
  • Monitor/display video card capable of 800x600 dpi with 256 colors  

Highly Recommended

  • Printer 
  • CD-RW, DVD-RW or USB mass-storage device (recommended)  

Minimum Software Requirements

  • Operating Systems (one of the following): 
    • Windows 7 and newer   
    • Mac OS X 10.6 and newer  
    • Linux - Chrome OS  
  • Supported browsers: Edge, Safari, Chrome, and Firefox (current and first previous major releases of each browser)  
  • JavaScript enabled  
  • Minimum Internet Speed:  
    • Bandwidth of 512 Kbps (i.e. basic DSL) minimum   
    • Bandwidth of 1.5 Mbps minimum to support good video streaming  
  • Unrestricted access to YouTube and Vimeo 
Activity summary
Activity opens: 
Activity expires: 

The course duration is five weeks.

  • Session 1 - What is Health Coaching
  • Session 2 - Building Your Health Coaching Toolkit
  • Session 3 - Ask-Tell-Ask
  • Session 4 - Closing the Loop
  • Session 5 - The Role of the Provider in Supporting and Leading the Team

Course enrollment takes place on an ongoing basis. Upon enrollment, participants are granted access to the course. Participants can complete the required weekly work on their schedule. At the end of the course, participants are granted one additional week to complete pending work.

UpSkill NIMAA courses provide contact hours that can count toward CMA (AAMA) and CCMA (NHA) recertification requirements.


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