Workshop 6: Delivering Culturally Responsive Care to Patients
Workshop Information
In this workshop, we're going to focus on providing culturally responsive and affirming care. We'll review a range of patient healthcare experiences and use these cases to understand common gaps in providing culturally responsive and affirming care. We'll also impart strategies to provide this type of care at your organization, including improvements to make to your policies and procedures, physical spaces, patient-facing forms and documents, and interpersonal practices.
Workshop 6 Learning Objectives
Upon completion of this workshop, you will be able to...
- Identify policies and practices that promote a patient-centered, culturally responsive environment
- Develop customized action steps to strengthen current and implement new policies and practices that support inclusive, affirming, and respectful care
Workshop 6 Preparation
Your team should be prepared with the following:
- Work Plan
- Workshop 6 Notes Template (optional)
Both documents are available at the bottom of this page.
Questions
If you have any questions or concerns, please contact us by submitting a ticket and a representative from our team will respond as soon as possible. Keep in mind that your team may schedule a 45-minute live consultation with Dr. Oliveira at any time during or after your experience for $500/session. Visit the following link for more information: Live Consultation Session.
Additional Information
Attachment | Size |
---|---|
Work Plan | 54.5 KB |
Workshop 6 Notes Template | 178.44 KB |
Faculty
Karoline Oliveira, Ed.D, is the Chief Diversity, Equity and Inclusion Officer at Moses/Weitzman Health System, Inc. (MWHS). Prior to joining MWHS, she served as Interim Executive Director, Office of Diversity, Equity, and Inclusion and Special Advisor to the President, at Life University in Georgia, where she successfully developed and advanced the university’s DEI strategic agenda. Previously, she was Interim Director of the Multicultural Center at the University of Rhode Island, from which she received her B.S. and M.S. Karoline received her Ed.D. in Higher Education Leadership from Johnson & Wales University. She brings to MWHS more than 20 years of experience in driving innovation and furthering the vision and mission of organizations through diversity enhancement initiatives.
Weitzman Institute Disclosure Statement
It is the policy of the Weitzman Institute to ensure that Continuing Education (CE) activities are independent and free of commercial bias. To ensure educational content is objective, balanced, and guarantee content presented is in the best interest of its learners' and the public, the Weitzman Institute requires that everyone in a position to control educational content disclose all financial relationships with ineligible companies within the prior 24 months. An ineligible company is one whose primary business is producing, marketing, selling, re-selling or distributing healthcare products used by or on patients. Examples can be found at accme.org.
Faculty participating in a Weitzman Institute-sponsored activity must disclose to the planning committee and audience all financial or other relationship(s) with ineligible companies
Karen Ashley, EdD
Natalie Ewashkow
Jenni Lane, BA, MA
Leah Miller
Colleen Phillips, M.S., M.Ed.
Karoline Oliveira, Ed.D.
Accreditation Statement
In support of improving patient care, Moses/Weitzman Health System Inc. and its Weitzman Institute is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credential Center (ANCC) to provide continuing education for the healthcare team.
By completing this activity, you provide Moses/Weitzman Health System Inc. the permission to share completion data with the ACCME and the certifying board(s).
Available Credit
- 2.00 AAPA Category I CMEThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Academy of PAs (AAPA) credit to physician assistants at its activities. Participants should only claim commensurate credit with the extent of their participation in the activity.
- 2.00 ACE/ASWBThrough Joint Accreditation Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Association of Social Work Boards (ASWB) credit to social workers at its activities.
- 2.00 ACPEThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Accreditation Council for Pharmacy Education (ACPE) credit to pharmacists at its activities.
- 2.00 ADA CERPThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
- 2.00 AMA PRA Category 1 Credit™Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide AMA PRA Category 1 Credit™ to physicians at its activities via Accreditation Council for Continuing Medical Education (ACCME).
- 2.00 ANCCThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
- 2.00 APAThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Psychological Association (APA) credit to psychologists at its activities.
- 2.00 CDRThrough Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide CDR credits to registered dieticians at its activities.
- 2.00 Participation Hour(s)You are able to download an unaccredited Participation Certificate for your records if you are not able to use any of the credit types provided for this activity or if this activity does not offer accredited CME/CE credits.