Postgraduate Quality Improvement Seminar Series: Global Aim and Fishbone Diagram (December 12, 2024)

Program Information

There is a major movement underway in healthcare nationally to develop ways to improve the results of care and make care safer for patients and families. These issues have been the subject of many reports by the Institute of Medicine and are being discussed in all health professional disciplines (nursing, medicine, behavioral health, pharmacy, health administration, and others). In addition to the agreement that we must improve care, there is broad support for enhancing the learning of health professionals to include topics and experiences that will prepare health professionals to lead the changes that will result in a better system. In addition, feedback from former residents, postdocs, and fellows suggested they appreciated the opportunity to engage in quality improvement during their training.

The QI Seminar Series is designed to provide trainees with an opportunity to develop the knowledge and skills to improve care. The series offers multiple tools and ways to use them that trainees will be able to try in their own work, and then explore using further in their work after training.

Target Audience

This activity is appropriate for the following audiences:

  • Postgraduate Nurse Practitioners - Family, Psychiatric Mental Health, Adult-Gerontology, and Pediatric

Learning Objectives

Upon completion of this activity, participants should be able to do the following:

  • Enhance the knowledge and skills of learners to increase confidence and competence of caring for a complex patient population in FQHCs and other safety net settings.
  • Enhance the skill of learners to increase confidence and competence of designing, implementing and assessing a change related to the health care system in which learners are practicing.

Presentation Slides

The slide deck will be available at the bottom of this page 1 day before the live session. 

Session Recording

Link to the session recording: December 12, 2024 session

Recommended Resources

The two videos lined below will provide a brief introduction to developing a process map (flowchart):

Additional Information

AttachmentSize
File Process Map Template 2024.docx107.41 KB
File Session IV QI Seminar Slides 12.12.24 Final.pptx1.12 MB
Activity summary
Available credit: 
  • 1.50 AAPA Category I CME
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Academy of PAs (AAPA) credit to physician assistants at its activities. Participants should only claim commensurate credit with the extent of their participation in the activity.
  • 1.50 ANCC
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
  • 1.50 APA
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Psychological Association (APA) credit to psychologists at its activities.
  • 1.50 Participation Hour(s)
    You are able to download an unaccredited Participation Certificate for your records if you are not able to use any of the credit types provided for this activity or if this activity does not offer accredited CME/CE credits.
Activity opens: 
08/23/2024
Activity expires: 
08/31/2025
Part of: 
Postgraduate Quality Improvement Seminar Series 2024-2025

QI Seminar Series Schedule

Below are the topics and dates of the sessions for the 2024-2025 Program Year.

  • An overview of Quality Improvement (10/10/24)
  • Care Observations & Stakeholder Considerations (10/24/24)
  • Organizing your Improvement Project (11/14/24)
  • Global Aim and Fishbone Diagram (12/12/24)
  • Process Mapping (Flowcharts) (1/9/25)
  • Measurement to Inform Change (1/23/25 & 1/30/25)
  • An Approach to Testing a Change (2/13/25)
  • Communication about your Improvement Effort (2/27/25)
  • Stakeholder Analysis & Conflict Management (3/13/25)
  • Managing Up and Gaining Leadership Buy-In (3/27/25)
  • Negotiation (4/10/25)
  • Negotiation and More About Cycles of Change (4/24/25)
  • Sustaining your Improvement Effort (5/8/25)
  • Resident Presentations (5/22/25, 6/12/25, 6/26/25)
     

Weitzman Institute Disclosure Statement

It is the policy of the Weitzman Institute to ensure that Continuing Education (CE) activities are independent and free of commercial bias. To ensure educational content is objective, balanced, and guarantee content presented is in the best interest of its learners' and the public, the Weitzman Institute requires that everyone in a position to control educational content disclose all financial relationships with ineligible companies within the prior 24 months. An ineligible company is one whose primary business is producing, marketing, selling, re-selling or distributing healthcare products used by or on patients. Examples can be found at accme.org.

Faculty participating in a Weitzman Institute-sponsored activity must disclose to the planning committee and audience all financial or other relationship(s) with ineligible companies.

Accreditation Statement

In support of improving patient care, Moses/Weitzman Health System Inc. and its Weitzman Institute is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credential Center (ANCC) to provide continuing education for the healthcare team.   

By completing this activity, you provide Moses/Weitzman Health System Inc. the permission to share completion data with the ACCME and the certifying board(s).

Joint Accreditation logo

Please note that continuing education credit requirements differ by state, jurisdiction, and licensing agency. It is your responsibility to confirm if your licensing/credentialing agency will accept the credits offered by this activity.

Available Credit

  • 1.50 AAPA Category I CME
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Academy of PAs (AAPA) credit to physician assistants at its activities. Participants should only claim commensurate credit with the extent of their participation in the activity.
  • 1.50 ANCC
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
  • 1.50 APA
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Psychological Association (APA) credit to psychologists at its activities.
  • 1.50 Participation Hour(s)
    You are able to download an unaccredited Participation Certificate for your records if you are not able to use any of the credit types provided for this activity or if this activity does not offer accredited CME/CE credits.
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Required Hardware/Software

  • This online activity requires use of a device connected to the Internet, such as a computer tablet or mobile device. 
  • The activity will take place over Zoom, which must be accessed directly from within the activity.