Workshop 6: Delivering Culturally Responsive Care to Patients

Workshop Information

In this workshop, we're going to focus on providing culturally responsive and affirming care. We'll review a range of patient healthcare experiences and use these cases to understand common gaps in providing culturally responsive and affirming care. We'll also impart strategies to provide this type of care at your organization, including improvements to make to your policies and procedures, physical spaces, patient-facing forms and documents, and interpersonal practices. 

Workshop 6 Learning Objectives

Upon completion of this workshop, you will be able to...

  • Identify policies and practices that promote a patient-centered, culturally responsive environment 
  • Develop customized action steps to strengthen current and implement new policies and practices that support inclusive, affirming, and respectful care

Workshop 6 Preparation

Your team should be prepared with the following:

  1. Work Plan
  2. Workshop 6 Notes Template (optional)

Both documents are available at the bottom of this page.

Additional Information

AttachmentSize
File Work Plan54.5 KB
File Workshop 6 Notes Template178.44 KB
Activity summary
Available credit: 
  • 1.50 AAPA Category I CME
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Academy of PAs (AAPA) credit to physician assistants at its activities. Participants should only claim commensurate credit with the extent of their participation in the activity.
  • 1.50 ACE/ASWB
    Through Joint Accreditation Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Association of Social Work Boards (ASWB) credit to social workers at its activities.
  • 1.50 ACPE
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Accreditation Council for Pharmacy Education (ACPE) credit to pharmacists at its activities.
  • 1.50 ADA CERP
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 1.50 AMA PRA Category 1 Credit
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide AMA PRA Category 1 Credit™ to physicians at its activities via Accreditation Council for Continuing Medical Education (ACCME).
  • 1.50 ANCC
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
  • 1.50 APA
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Psychological Association (APA) credit to psychologists at its activities.
  • 1.50 CDR
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide CDR credits to registered dieticians at its activities.
  • 1.50 Participation Hour(s)
    If you are not able to utilize any of the above credit types, you are able to download an unaccredited Participation Certificate for your records.
Activity opens: 
11/10/2022
Activity expires: 
12/31/2023

Faculty

Karoline Oliveira, Ed.D, is the Chief Diversity, Equity and Inclusion Officer at Community Health Center, Inc. Prior to joining CHC, she served as Interim Executive Director, Office of Diversity, Equity, and Inclusion and Special Advisor to the President, at Life University in Georgia, where she successfully developed and advanced the university’s DEI strategic agenda. Previously, she was Interim Director of the Multicultural Center at the University of Rhode Island, from which she received her B.S. and M.S. Karoline received her Ed.D. in Higher Education Leadership from Johnson & Wales University. She brings to CHC more than 15 years of experience in driving innovation and furthering the vision and mission of organizations through diversity enhancement initiatives.

Planners

Karen Ashley, Ed.D.
Director of Education, Weitzman Institute

Jenni Lane, M.A.
Assistant Director of Training and Technical Assistance, Weitzman Institute

Leah Miller, M.H.A.
Program Manager for Education, Weitzman Institute

Natalie Ewashkow, M.S.
Education Specialist, Weitzman Institute

Colleen Phillips, M.Ed., M.S.
Instructional Design Specialist, Weitzman Institute

Weitzman Institute Disclosure Statement

It is the policy of the Weitzman Institute to ensure that Continuing Education (CE) activities are independent and free of commercial bias. To ensure educational content is objective, balanced, and guarantee content presented is in the best interest of its learners' and the public, the Weitzman Institute requires that everyone in a position to control educational content disclose all financial relationships with ineligible companies within the prior 24 months. An ineligible company is one whose primary business is producing, marketing, selling, re-selling or distributing healthcare products used by or on patients. Examples can be found at accme.org.

Faculty participating in a Weitzman Institute-sponsored activity must disclose to the planning committee and audience all financial or other relationship(s) with ineligible companies

Accreditation Statement

In support of improving patient care, Community Health Center, Inc./Weitzman Institute is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credential Center (ANCC) to provide continuing education for the healthcare team.   

Designation Statement

Through Joint Accreditation, Community Health Center, Inc./Weitzman Institute is able to provide AMA PRA Category 1 Credit™ to physicians at its activities via Accreditation Council for Continuing Medical Education (ACCME).

By completing this activity you provide the Weitzman Institute permission to share completion data with the ACCME and the certifying board(s).

Joint Accreditation logo

Available Credit

  • 1.50 AAPA Category I CME
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Academy of PAs (AAPA) credit to physician assistants at its activities. Participants should only claim commensurate credit with the extent of their participation in the activity.
  • 1.50 ACE/ASWB
    Through Joint Accreditation Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Association of Social Work Boards (ASWB) credit to social workers at its activities.
  • 1.50 ACPE
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide Accreditation Council for Pharmacy Education (ACPE) credit to pharmacists at its activities.
  • 1.50 ADA CERP
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.
  • 1.50 AMA PRA Category 1 Credit
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide AMA PRA Category 1 Credit™ to physicians at its activities via Accreditation Council for Continuing Medical Education (ACCME).
  • 1.50 ANCC
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Nurses Credentialing Center (ANCC) nursing credit to nurses at its activities.
  • 1.50 APA
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide American Psychological Association (APA) credit to psychologists at its activities.
  • 1.50 CDR
    Through Joint Accreditation, Moses/Weitzman Health Center, Inc./Weitzman Institute is able to provide CDR credits to registered dieticians at its activities.
  • 1.50 Participation Hour(s)
    If you are not able to utilize any of the above credit types, you are able to download an unaccredited Participation Certificate for your records.
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